Materials sent to the either Hotel must be labeled as follows:
Thompson San Antonio
(Guest Name) (Guest Cell Number)
115 Lexington Avenue
San Antonio, Texas 78205
(Group/Event Name)
(Box _____ of _____)
Due to limited storage capabilities please do not ship materials more than two (2) days prior to the start of your event. Only meeting planner materials will be accepted. Vendor or exhibit freight will not be accepted through the hotel. Contact your Event Planning Manager to guarantee receiving and storage arrangements. Handling charges for shipping boxes to the hotel is outlined below:
| Description | In-Bound Receiving Fee | In-Bound Receiving/Delivery Fee | Out-bound Handling Fee | Storage Fees (More than 5 days) |
| Items Weighing 0.0 – 1.0 lbs | $2.00 | $5.00 | $5.00 | $5.00 |
| Items Weighing 1.1 – 10 lbs | $10.00 | $15.00 | $10.00 | $5.00 |
| Items Weighing 10.1 – 20 lbs | $15.00 | $20.00 | $15.00 | $10.00 |
| Items Weighing 20.1 – 30 lbs | $20.00 | $30.00 | $20.00 | $10.00 |
| Items Weighing 30.1 – 40 lbs | $25.00 | $40.00 | $25.00 | $15.00 |
| Items Weighing 40.1 – 50 lbs | $25.00 | $50.00 | $25.00 | $15.00 |
| Items Weighing 50.1 – 60 lbs | $35.00 | $50.00 | $25.00 | $15.00 |
| Items Weighing 60.1+ lbs | $35.00 | $70.00 | $25.00 | $25.00 |
| Pallet/Skid * additional labor fee may apply please consult with FedEx for costs |
$150.00 minimum or $0.75/lb. >200 lbs. | $150.00 minimum or $0.75/lb. >200 lbs. | $150.00 minimum | $50.00 |