Package Shipping and Receiving:

The Hyatt Regency Cincinnati will only accept pre-paid packages. A $20.00 per box handling fee will apply to all shipments to or from the hotel. Any packages delivered COD will be refused by the Hotel and no notification will be made by the Hotel to the shipper. All packages must contain a label giving the following information:

  • Name of the guest that will be receiving on property
  • Date of guest arrival
  • Organization name that is shipping the materials and the return address
  • Appropriate Program at property the materials are for: i.e., CopierDealers Association Meeting 7/19/23
  • Number of boxes: example, box 1 of 1, box 1 of 2, etc.

The Hyatt Regency Cincinnati shall not be liable for safe or timely arrival of any packages sent to the Hotel by or for the Group. It is the Group’s responsibility to check on the arrival of any packages and to check to ensure that the contents are intact. The Hotel accepts no liability for lost, stolen, or damaged goods.